Privacy Policy

1. Information We Collect

Depending on how you use our services, we may collect:

• Basic profile details such as name, email address, and phone number.
• Event-related information such as registration details, ticket data, and check-in records.
• Device and usage information such as app version, device type, and log data.
• Support communication details when you contact us.

2. How We Use Information

• To provide and improve our services.
• To manage event operations, attendee check-ins, and related workflows.
• To communicate important service updates and support responses.
• To maintain security, detect misuse, and comply with legal obligations.

3. Data Sharing

We do not sell personal information. We may share data with trusted service providers that help us run our platform, and when required by law.

4. Data Security

We use reasonable technical and organizational safeguards to protect personal information against unauthorized access, alteration, or disclosure.

5. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

6. Your Choices

You may contact us to request access, correction, or deletion of your personal information, subject to applicable laws.

7. Contact Us

For privacy questions, contact us at support@ticketroot.com.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.