Terms of Use
Last Updated: March 2025
1. Introduction
Welcome to TicketRoot! These Website Terms of Use ("Terms") govern your access to and use of www.ticketroot.com ("Website"). By accessing or using this Website, you agree to comply with these Terms. If you do not agree with any of these Terms, you must discontinue using this Website immediately.
2. Definitions
- "Company" refers to Root ID Private Limited, the owner and operator of TicketRoot.
- "User" refers to any individual, entity, or organization accessing or using this Website.
- "Services" refer to the online event ticketing, registration, check-in, lead scanning, and cashless payment solutions offered through the TicketRoot platform.
3. Website Access & Permitted Use
- You may use this Website only for lawful purposes related to exploring or using TicketRoot’s event management services.
- You must not:
- Attempt to disrupt the Website’s functionality or security.
- Use automated means (bots, scrapers) to collect data.
- Misrepresent your identity or affiliation with any entity.
- Reverse-engineer, copy, or modify any portion of TicketRoot’s technology.
4. Intellectual Property Rights
- Ownership: TicketRoot and all related content, trademarks, logos, and software are the sole intellectual property of Root ID Private Limited.
- You must not:
- Reproduce, distribute, or create derivative works from TicketRoot content.
- Use TicketRoot branding or trademarks without prior written consent.
5. User Accounts & Security
- You may need to create an account to access certain features.
- You are responsible for maintaining the confidentiality of your login credentials.
- TicketRoot reserves the right to suspend or terminate accounts suspected of violating these Terms.
6. Data Privacy & Security
- TicketRoot collects and processes data in accordance with its Privacy Policy.
- By using this Website, you consent to the collection and use of your data as outlined in our Data Protection & Security Policy.
- We implement industry-standard encryption and security protocols to protect user data.
7. Third-Party Links & Services
- This Website may contain links to third-party websites or services (e.g., Razorpay for payments).
- TicketRoot does not endorse or control third-party content and is not responsible for their policies or practices.
8. Disclaimers & Limitation of Liability
- No Guarantees: TicketRoot provides this Website as is without warranties of any kind.
- No Liability for Indirect Damages: TicketRoot shall not be liable for:
- Loss of data, revenue, or business opportunities arising from Website use.
- Website downtime, disruptions, or cyber-attacks beyond our control.
- Any reliance placed on event details provided by third-party organizers.
9. Termination of Access
- TicketRoot may suspend or terminate your access to this Website if:
- You violate these Terms.
- We detect any unauthorized, fraudulent, or harmful activities.
10. Governing Law & Dispute Resolution
- These Terms are governed by Indian law.
- Any disputes shall be resolved through arbitration in Mumbai, India.
11. Changes to These Terms
- TicketRoot reserves the right to update these Terms at any time.
- Continued use of the Website after changes indicates acceptance of the revised Terms.
12. Contact Information
For questions about these Terms, contact us at:
Root ID Private Limited
Registered Address: 5th Floor, 52, Prem Bhavan, Jamshedbaug Compound, SBS Road, Colaba, Mumbai City, Maharashtra, 400005
Email: av@ticketroot.com
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FAQs
What services does TicketRoot provide?
Do you support both paid and unpaid registrations?
How do attendees check in at events?
Can you pre-print badges in eco-friendly materials?
What solutions do you offer for onsite badge printing?
What is cashless payments, in contect to F&B spends at an event?
Do you provide event analytics?